How a spreadsheet born in a Sydney living room became a fintech with 300,000 users
It was only in 2012 that Pocketbook founders Bosco Tan and Alvin Singh had enough of not knowing where their money was going, and decided they could only fix the problem themselves. “Pocketbook started out as a spreadsheet,” Singh told Business Insider. “I was trying to make my money go further — and not knowing where I actually stood financially in terms of money coming in and money going out meant that that was extremely difficult even to start out.” Singh said that he had a main bank, an everyday credit card and an occasional credit card for online purchases, which made it that much harder to form a high […]
Fundraising rules need fixing to keep crowdfund dollars rolling
It’s the unbridled good news story of the week: children’s newspaper Crinkling News has been saved from closure by a massive last-minute fundraising effort. The paper, aimed at seven to 14-year-olds, had run out of seed funding and urgently needed $200,000 to develop the business and stay afloat. So editor Saffron Howden launched a “Save Crinkling News” campaign on crowdfunding site, indiegogo, warning “without your help we will publish our last issue this week”. Within two weeks, more than $211,000 was raised. “We are very grateful to get so many people behind us,” says a relieved Howden, who set up Crinkling with her own funds a year ago. Crowdfunding online […]
An Australian fintech is letting ‘bankless’ Filipinos pay without handling cash
Australian fintech Peppermint Innovation has signed a partnership deal in the Philippines to provide mobile payment services to locals that don’t have bank accounts but do have a phone. The ASX-listed company announced its new partnership with SUNMar Express Global Services, which will see the Filipino company white-label Peppermint’s technologies, on Thursday. Peppermint chief executive Chris Kain told Business Insider many Australians wouldn’t realise there are “hundreds of millions” of people in neighbouring countries that don’t possess a bank account. “Because the country is spread over thousands of islands, the Philippines has one of the lowest rates of account ownership in the region. More than two thirds of Filipinos are […]
NAB-owned UBank launches robot to sell home loans
In a first for an Australian bank, NAB-owned UBank has launched an artificial intelligence “chatbot” for home loans. Using IBM Watson’s supercomputer technology, it aims to reduce the time it takes to complete an application for a home loan, by providing real-time answers to questions that is available 24/7. Called RoboChat, it has been trained using data collected from customer questions and will continue to learn as more customers engage with it, becoming smarter and more user-friendly over time. Users ask it questions such as “what term do you offer on home loans” and “do you offer redraws and how do they work”, with RoboChat offering on-the-spot help. A handful […]
Aussies getting ‘fleeced’ by major banks, says HashChing
A recent analysis conducted by the online mortgage marketplace has claimed that borrowers with the big four are paying up to $90,000 more than they need to for their home loans. By comparing the fixed and variable rates offered by the big four banks with those available through the HashChing platform, the analysis revealed it was possible to save up to $90,000 over the life of a home loan. HashChing pointed out that according to the RBA, one-third of borrowers have less than a month’s worth of breathing room around their mortgage, with millions of Australians at risk of falling behind on their payments. Commenting on the findings, HashChing CEO […]
Australia to be a cashless society by 2022
Cash is predicted to make up only 2% of all payments within the next five years. If you still pay for your morning coffee with a crisp $5 note, you’re a rare breed and clearly missed the “cash is no longer king” memo. New research shows that the number of cash payments received by Australian merchants has plummeted by 46% between 2010 and 2016 alone and currently makes up less than 10% of all payments. According to the research by market analyst East & Partners, if this trend continues, cash payments across Australian businesses are predicted to fall below 5% by 2019 and below 2% by 2022, creating a virtually […]
Advisers urged to dump simplistic advice to drive growth
Financial planners need to be prepared to shed some clients and rebuild their value proposition if they are to achieve sustainable growth, according to a new white paper released by Matrix Planning Solutions and ClearView Financial Advice. The whitepaper, which has drawn on the experiences of Matrix advisers, argues that for financial planners to deal with the competitive pressures being driven by robo-advice and industry superannuation funds, they need to deliver a better value proposition. “In order for advisers to remain compliant and secure in their position as trusted adviser, they must continuously add value,” it said. “The way to continuously add value is to delve deeper into their clients’ […]
A view to the future of investment operations
Blockchain, artificial intelligence, robotics, automated data entry and data mining are some of the big technological trends set to radically disrupt the way the back-office teams of superannuation funds and their service providers do their jobs in the not-too-distant future. The onslaught of change confronting investment operations teams is not limited to technology, though. The shift in assets to the deaccumulation phase, mergers, growth in funds under management and unrelenting regulatory changes are forcing industry players to make serious decisions about what to prioritise. Investment operations refers to all the cogs of the financial services machinery, and covers areas such as the implementation of investment transactions, performance reporting, analytics, fund […]
